Category Archive: Communication

Jan 17

SPARKING CREATIVITY IN EMPLOYEES

By J. Lenora Bresler, J.D., SHRM-SCP, SPHR   It’s the beginning of a new year but for many, January seems like the “winter doldrums.” After the excitement and energy of the holiday season, energy level and productivity of workers often decline in January. This is very bad news, especially since a survey of the American …

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Oct 20

There’s Always That One…The Difficult One

Because people respond differently to the difficult person, the difficult person can manipulate, control and influence the reactions of those involved in the encounter. Even if bad things happen to difficult people, the payoff is that they have created the situation, and that gives them a sense of control.

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Apr 25

Delegation: Doing it Well

Many of us have been told to delegate – especially when we let slip to upper management that we feel overworked. “Delegate more,” comes the smug advice. But when we try to delegate, it goes badly. Feeling that we could do it better and faster if we did it ourselves, we hurry through instructions, omitting major helpful pointers, and then are angry when employees fail to do what we wanted and we are forced to rush to finish the project ourselves.

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Jun 22

A Month Later

shrm and hrci

I’ve had some time to reflect since the announcement of the SHRM-CP and SHRM-SCP. What follows is either what I have learned from discussions with SHRM staff, HRCI staff or board members or my own conclusions based on those discussions. Summary of Events Leading up to Announcement The relationship between the SHRM board/leadership and the …

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Jun 13

Don’t Feed Me a Cow Patty & Tell Me It’s a Chocolate Cookie

My dad grew up on a farm and would use this term whenever I was less than forthcoming with all of the facts about a situation. I haven’t thought of it in years, but yesterday those very words came from my mouth when a trusted colleague and I were discussing an event and the subsequent, …

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