Category Archive: Communication

Oct 26

Lessons Learned from Mental Health First Aid Training

When you think of first aid training what comes to mind may be CPR, First Aid, or AED training.  Most of us even have a basic first aid kit in our home or car. HR Palm Beach County recently joined with community partners to offer Mental Health First Aid for HR and Business Professionals. Mental …

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Jan 17

SPARKING CREATIVITY IN EMPLOYEES

By J. Lenora Bresler, J.D., SHRM-SCP, SPHR   It’s the beginning of a new year but for many, January seems like the “winter doldrums.” After the excitement and energy of the holiday season, energy level and productivity of workers often decline in January. This is very bad news, especially since a survey of the American …

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Oct 20

There’s Always That One…The Difficult One

Because people respond differently to the difficult person, the difficult person can manipulate, control and influence the reactions of those involved in the encounter. Even if bad things happen to difficult people, the payoff is that they have created the situation, and that gives them a sense of control.

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Apr 25

Delegation: Doing it Well

Many of us have been told to delegate – especially when we let slip to upper management that we feel overworked. “Delegate more,” comes the smug advice. But when we try to delegate, it goes badly. Feeling that we could do it better and faster if we did it ourselves, we hurry through instructions, omitting major helpful pointers, and then are angry when employees fail to do what we wanted and we are forced to rush to finish the project ourselves.

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Jun 22

A Month Later

shrm and hrci

I’ve had some time to reflect since the announcement of the SHRM-CP and SHRM-SCP. What follows is either what I have learned from discussions with SHRM staff, HRCI staff or board members or my own conclusions based on those discussions. Summary of Events Leading up to Announcement The relationship between the SHRM board/leadership and the …

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