When you think of first aid training what comes to mind may be CPR, First Aid, or AED training. Most of us even have a…
By J. Lenora Bresler, J.D., SHRM-SCP, SPHR It’s the beginning of a new year but for many, January seems like the “winter doldrums.” After…
Because people respond differently to the difficult person, the difficult person can manipulate, control and influence the reactions of those involved in the encounter. Even…
Many of us have been told to delegate – especially when we let slip to upper management that we feel overworked. “Delegate more,” comes the…
I’ve had some time to reflect since the announcement of the SHRM-CP and SHRM-SCP. What follows is either what I have learned from discussions with…