Jan 18

Click Your Heels Together and Say, “There’s No Place Like HR!”

Can you believe it? The 2018 HR Florida Conference and Expo will celebrate a ruby anniversary this August. The HR Florida State Council has brought you 39 totally rockin’ Florida conferences and this year we are hitting 40!  Our celebration will be all about the rubies, including ruby slippers.

To kick off the fun, we’ve created a game for all to participate in.  Each chapter has been given a number of ruby red slippers in the form of a stress ball. That slipper will be hidden in photos in a “Where’s Waldo” style and posted on all social media platforms.  You can join the fun and get in on the game by telling us where, when and if you see the ruby slipper.  Our hashtag #WheresRuby will make it easy for you to find the photos.

To kick it up a notch, everyone that finds 100 ruby slippers and comments on each post by saying, “I see the #WheresRuby slipper from #HRFL18,” (make sure you are selecting public view so we will be able to see who you are and count your finds) before Saturday, August 18th will be entered into a drawing for priority seating for three at the Tuesday night concert plus 10 free drink tickets.

We encourage posts to go viral – chapter marketing ambassadors have a special prize waiting for them if they can achieve 500 likes on their #WheresRuby postings, so help them out please.  Use the “tell two friends” method and we can get them a one night hotel stay during the conference.

You can also get in on the game by wearing ruby slippers and posting a picture of them to #WheresRuby.  You know the HR Florida president and president elect have the most incredible shoes, so try and show them up.

The entire executive council cannot wait to see everyone at the fabulous Gaylord Palms for this year’s Ruby Anniversary HR Florida Conference and Expo, and yes, bring those red shoes as there will be plenty of photo opportunities. There really is no place like HRFL18.

Our Best Year Yet!

Join us for our 40th annual HR Florida State Conference & Expo on August 27– August 29 at the Gaylord Palms Resort & Convention Center in Orlando, Florida. This is one of the largest human resources conferences in the state of Florida attracting over 2,000 HR professionals and vendors throughout the state and across the globe.

Register at:





Sep 15

Suicide Prevention Awareness Month

This article is a part of a continuing series focusing on mental health and the impact of mental illness on employees and the workplace.


September is National Suicide Prevention Awareness Month. Each year, more than 41,000 individuals die by suicide, making suicide the 10th leading cause of death among adults in the U.S. and the 2nd leading cause of death among people aged 10-24. Many times, friends and families affected by a suicide are left in the dark; often feelings of shame and stigma prevent them from talking openly. NAMI, the National Alliance on Mental Illness, uses this month as a time to reach out to those affected by suicide, to raise awareness, and connect individuals with treatment services. HR Florida is proud to partner with NAMI Florida on a campaign to end the stigma associated with mental illness – #StigmaFreeFlorida.

Is your workplace prepared to respond in the event of a suicide?

The suicide of a vendor, client, employee or family member of an employee can cause trauma and grieving which impact workplace functioning and productivity. Being adequately prepared to respond to this type of situation as well as to cope with the aftermath of a suicide can help an organization address any potential problems, help employees cope with grief, and bring the workplace back to normal functioning.

Potential warning signs

Suicide occurs across all age, economic, social, and ethnic boundaries. All of us have stress, family disruptions, grief, medical concerns or trauma at one time or another which can become contributing factors in a suicide. For some of us, those stressors become so unbearable that they feel they are not able to survive the pain.

An employee exhibiting the following signs, may be at risk for suicide:

  • Acting sad or withdrawn, distracted at work and not engaged in their usual work performance
  • Making statements such as “you won’t have to worry about me”
  • Giving away personal belongings; talking or writing about death, dying, or suicide
  • Threatening to hurt or kill themselves
  • Feeling trapped, like there is no way out
  • No reason for living; no sense of purpose in life
  • Withdrawing from friends, family, or society

Key Workplace Strategies

There are some key workplace strategies that your company can implement to help employees who may have a mental illness causing suicidal thoughts or employees who are coping with the loss of a family member, friend, or co-worker due to suicide.

  • Visible and vocal leaders who emphasize the importance of mental health and actively work to reduce the stigma associated with mental illness.
  • Policies and procedures that promote a mentally healthy workforce, including compassionate reintegration policies, life-skills promotion, and a culture of belonging.
  • Access to mental health services such as an employee assistance program (EAP), with few obstacles to obtaining aid.
  • Suicide prevention gatekeeper training (including front-line staff) to help identify warning signs and risk factors and confidently approach and refer a high risk person to appropriate resources.
    • Gatekeeper training can teach individuals warning signs and common causes of suicide, as well as help individuals learn how to appropriately and sensitively question, persuade, and refer someone who may be suicidal to resources.
  • Means restrictions that place barriers between those of high risk for suicide and the means to accomplish suicide (roof access, chemical and weapon access, etc).
  • Crisis response protocol and long-term “postvention” to stabilize a grieving workforce while honoring bereavement needs.

All too often today, HR professionals are too bogged down in the administration and compliance pieces of human resources to focus on the well-being of employees and how it impacts the workplace. Luckily, wellness programs, mindfulness programs, and other initiatives focused on employee well-being are becoming more commonplace. Helping our employees through a very difficult time in their lives is not only a good thing to do, it is the right thing to do. Help bring awareness to mental health issues and work to change the stigma associated with mental illness; pledge that your organization will be Stigma Free. Learn more at www.namiflorida.org




Eve Sweeting is the Diversity Director for HR Florida. With over a decade of HR experience in private, public, and non-profit entities, Eve currently serves as an HR Analyst with a focus in performance management and workforce metrics. She believes that HR’s ability to impact the work environment for the better can benefit both workers and organizations.



Aug 18



Remember the commercials that asked, “Got milk?” Well, HR Florida is asking “Got sixty?”

If you took the SHRM pathway in 2015 to obtain your new SHRM certification, your recertification date is in 2018. However, if you have your required 60 PDCs already, early recertification will put needed money into the coffers of both your chapter and state council.


SHRM will give $20 to the member’s chapter and $10 to the member’s state council for each member who recertifies in 2017. It’s free money SHRM is giving to support your local and state SHRM!

This incentive program not only benefits local and state SHRM entities, but also helps you because your new certification date will still remain 2021, and if it turns out any of your submitted activities were not credited, you have all of 2018 to resubmit.

If you are eligible for early recertification, we ask that you do so. You are eligible to recertify early if you have acquired 60 PDCs and are at least one year into your recertification cycle. Monies attributable to at-large members’ early recertification benefit their state councils.

So who’s “Got sixty???”


Aug 11

Truly Strategic HR: Toby Flenderson and Porter’s Five Forces Analysis


Truly Strategic HR: Toby Flenderson and Porter’s Five Forces Analysis

I am often reminded of the man who, I’d argue, is one of the most famous Human Resource Managers in the history of television – The Office’s Toby Flenderson. If you’re familiar with Toby, you recognize his sound judgment and good intentions On one instance Michael Scott, his Branch Manager and self-declared nemesis of Toby, invites a Boy Scouts troop to the company’s Casino Night party. Toby justifiably says,

“Actually, I didn’t think it was appropriate to invite children since it’s, uh, you know…there’s gambling and alcohol…and it’s in our dangerous warehouse…it’s a school night, and you know, uh… Hooters is catering. You know, is that not—is that enough? Should I keep going?”

As a result of this and many other instances of Toby enforcing company policies (and commonsense) thereby thwarting pandemonium, Michael finds no value in anything Toby says or does. Michael’s frequent inappropriate behaviors may seem farfetched, but if you’ve worked in HR, they are tame. Michael represents a collection of leaders who lack sound judgment, the ability to read basic social cues, and appreciation for the value HR can bring to an organization. So how do HR professionals earn respect and avoid being treated like Toby?

“Here’s how things work here: My job is to make the office fun. [HR’s] job is to make the office lame, and we have an eternal struggle, you and I, and only one of us can be the winner. Spoiler alert, I’m going to win.” – Michael Scott

In the HR world, we incessantly preach the need to “be strategic,” “get a seat at the table,” and “be part of the C-Suite.” These catchphrases, while important, don’t have the same impact they once did. We should really be assessing the threats that affect our organizations and HR departments. If we did, we would be in a position to create preemptive plans that both overcome the hazards and demonstrate the competitive advantages HR provides.

To identify these potential threats, prioritize their impact, and develop a game plan to compete, I rely on the classic book Competitive Strategy: Techniques for Analyzing Industries and Competitors. In it, economist Michael Porter presents a framework to determine the competitive intensity and profitability of a market. Called the Five Forces Analysis, this strategy model is widely utilized amongst business leaders. It is time for HR to use it, as well.

“I believe that the HR department is a breeding ground for monsters.” – Michael Scott

To implement the Five Forces, let’s begin by defining them:

The threat of substitute products. When an alternative product or service is available, there is a greater chance of people switching.

The threat of the entry of new competitors. This involves entities who have not previously competed with you.  It can be brand new competition or an existing one that begins to compete through a shift in business strategy.

The intensity of competitive rivalry. Different opponets use differnet tactics. Aggressiveness, available resources, the number of competitors, and economies of scale should all be considered.

The bargaining power of customers. Such factors as the degree of dependency on you and your services, the uniqueness of your offerings, and the availability of substitute products determine customers’ ability to haggle.

The bargaining power of suppliers. Like customers, suppliers and vendors can affect the intensity of competition through their ability to control prices and the quality of services they supply.

One you understand each Force, it is time to identify the threats and bargaining powers that surround you. For HR, we tend not to think in terms of competing outside forces, but not acknowledging them does not mean they do not exist. The chart below shows many of the parties that are actively competing with you whether you like it or not.

Now that you are familiar with the outside forces affecting your department, your staff, and your organization, it is up to you to decide how to handle it. Do you want to compete with enhanced/additional services, increased quality, profit building, and/or cost reductions, or are you going to concede without a fight? Your answer will determine whether you deserve that coveted “seat at the table.”

Our HR idol Toby accepted his low-level role; he took the abuse and reciprocated with minimal effort. I, however, prefer to think of Toby as a cautionary tale, a symbol of what not to be. Let’s win over the Michael Scotts and truly be strategic.


BIO: David Kahn, Ph.D. is a Leadership Strategist and author of “Case, Spandex, Briefcase: Leadership Lessons from Superheroes.” Additional writings can be found on leadersayswhat.com.




Jun 20







Hurricane Matthew was a nice reminder that life in the Sunshine State isn’t always predictable. Prior to Matthew, it had been a while since we had to prepare for and recover from a hurricane.  Quite frankly, this native Floridian enjoyed the break.  If I don’t see another wing nut again, it will be too soon.  I digress…the point is Hurricane season just began and this is a great time to revisit your emergency policies!  I know, probably not worthy of the exclamation point.  But, quite a few folks found some “holes” in their existing policies last October.  The day before Hurricane Matthew hit our community, most people were thinking about plywood, water, shutters and canned goods–yes, that includes adult beverages.  But, many HR professionals found themselves scrambling to respond to questions about payroll that had not been raised in over ten (10) years.

Whether you are updating an old policy or creating a new one, you should first consider the nature of your company’s business and its culture.   Determining whether the community needs your products or services to assist in recovery, how quickly you can (or should) recall employees after the “all clear,” which employees are essential (if any) to work during the storm are all critical to a comprehensive policy.  Yet, the most frequently asked questions refer to paying employees.  Can we?  Should we?  Do I have to?  A policy that clearly identifies how and when employees will be paid for time worked and time away from work during the storm event will be invaluable in setting and meeting your employees’ and your company’s expectations.  So, here is a quick summary to get you started:

Non-exempt employees.

Employers are not required to pay non-exempt employees for time not worked during a storm event even where the business is closed due to the storm.

If your company chooses to pay non-exempt employees for hours they would have normally have been scheduled to work during the storm event, the FLSA does not require that you count those hours toward any overtime hours. The policy should address how many business days, calendar days, or shifts the company is willing to pay for non-worked time during an emergency.  Confusion can arise if the policy simply states that it will pay employees “during hurricane closure” or during the “declared emergency.”  Remember our friend Andrew?  Some companies were closed for weeks.  The policy should specifically define what triggers payment and when it ends.  The maximum time frame or number of hours will come in handy during any longer-term emergency situation.

Exempt employees.

As you know, exempt employees must be paid on a salary basis for each work week without regard to the quality or quantity of work. While there are limited permissible deductions that may be made, do not assume you can dock an exempt employee’s pay during a storm event.

The DOL issued an opinion in 2005 advising that if a business is closed due to a storm event for less than a full work week, the employer must still pay the exempt employee the full salary for that work week. The employer may, however, require that the employee substitute vacation leave or other paid leaves during the time the employer’s facility is closed.  But, if the employee has exhausted the paid leave bank and they are out for less than a full work week, you must pay the full salary for that workweek.

Where a storm event closes a business for an entire work week and the exempt employee does not perform any work during that work week, the business is not required to pay the exempt employee. It is a challenge to ensure exempt employees do not perform any work with the proliferation of “smart” devices.  Even during a storm event where power may be lost and some cell phone towers may be down or inoperable, it would behoove you to address whether nonessential exempt employees are permitted to perform work during the storm event and require them to report any time worked.

Employee’s covered by Collective Bargaining Agreements. Well, you can forget just about everything above this paragraph.  If you have employees covered by a Collective Bargaining Agreement, you must abide by the agreement.  Many agreements will provide that the terms of the agreement are waived during a declared emergency except, of course, the financial provisions relating to wage rates, overtime, etc.  With that said, read your union contract.  I cannot stress this enough.  In fact, I suggest you do this now to ensure you know what the emergency provisions are and how the overtime, call back or standby pay provisions might come into play during these storm events.  If this is not addressed in the agreement, or not addressed sufficiently, you may want to put this on your list of items to address at your next bargaining session.

Even though we don’t know when Mother Nature will give us another good scare, filling the gaps in your current policy (or collective bargaining agreement) will give you a jump-start on the next event. Once you’ve got that done, pat yourself on the back, kick your feet up, and pop open one of those “canned goods” you stocked up on while preparing your hurricane kit for this season.


Lara Donlon, Esq., SPHR, SHRM-SCP, is a shareholder with Torcivia, Donlon, Goddeau & Ansay, P.A.  She leads the firm’s Labor and Employment Law Group and focuses her practice on representing private and governmental clients with respect to human resources matters including litigation and general counseling.  Ms. Donlon will be presenting The LGBTQ Workplace—Ensure Compliance, Expect Tolerance, Strive for Acceptance at the HR Florida Conference—register now at hrflorida.org!



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