Because people respond differently to the difficult person, the difficult person can manipulate, control and influence the reactions of those involved in the encounter. Even if bad things happen to difficult people, the payoff is that they have created the situation, and that gives them a sense of control.
Tag Archive: communication
Jun 22
A Month Later
I’ve had some time to reflect since the announcement of the SHRM-CP and SHRM-SCP. What follows is either what I have learned from discussions with SHRM staff, HRCI staff or board members or my own conclusions based on those discussions. Summary of Events Leading up to Announcement The relationship between the SHRM board/leadership and the …
Jun 13
Don’t Feed Me a Cow Patty & Tell Me It’s a Chocolate Cookie
My dad grew up on a farm and would use this term whenever I was less than forthcoming with all of the facts about a situation. I haven’t thought of it in years, but yesterday those very words came from my mouth when a trusted colleague and I were discussing an event and the subsequent, …
May 20
It’s No Accident
I’m feeling frustrated. For the last seven years I have served on the Board of HR Florida State Council. It’s an organization that I believe in and have heavily invested in. We are the State affiliate of SHRM—the national professional association for human resources professionals. I have been a member leader of this organization for …
Mar 18
Brackets, Rules & Politics
Interesting time of year this is in the workplace with March Madness descending on our work cubicles. And, everyone’s talking about loss of productivity because the office is “a buzz” with chatter about the NCAA, the odds of winning and whoa, what about all those companies offering buckets of money if you register with them …